Comparing NAVIVA™ to other Personal Emergency Support Systems.

The things that matter most. All included.

 

Stepping stone path

Customer
question/
capability		 Apple
AirTag		 NAVIVA
by MedicAlert		 Other mobile
PERS products
Primary
purpose  		  Designed to help locate personal items such as keys, bags, or luggage   Designed for personal safety, emergency response, caregiver support, and wandering-risk situations 
  Generally designed for personal emergency response; features and use cases vary by provider, device, and plan 

24/7 monitored
response centre 

 No 

  Yes   Commonly available 

One-touch SOS
to live agent 

 No  Yes   Commonly available on many mobile PERS devices 
Two-way voice
on device  		 No  Yes, hands-free    Commonly available on many mobile PERS devices 
Automatic fall
detection  		 No  Included   Often available, but may depend on device, plan, or add-on  
Help if the user
cannot press
the button  		 No  Supported through fall detection and escalation features    May depend on fall detection availability, device capability, and service model
Direct escalation
to emergency
services  		 No  Yes, with caregiver and/or 9-1-1 escalation depending on the situation    Typically available, but escalation process may vary by provider and service model 
Bilingual
English/French
response support  		 No  Included   Availability varies and may not always be publicly stated
What matters Included with
NAVIVA by
MedicAlert		 Apple
AirTag		 Lifeline®
(On the Go)		 TELUS® Health
Medical Alert		 Galaxy®
Medical Alert
24/7 emergency
response		 plan dependant plan dependant plan dependant
One-touch SOS
to live agent
Help if user falls or
can’t press a button
GPS location
with safety context
Wandering support
(safe zones + locate-now)		 plan dependant plan dependant plan dependant
Designed as a
safety system
Canada & U.S.
coverage		 plan dependant plan dependant plan dependant
check mark
Included
plan dependant
Plan or device dependent
not available
Not available

Some personal emergency response providers offer select capabilities depending on device and service plan.

NAVIVA includes the capabilities highlighted above in the NAVIVA Pendant and NAVIVA Watch.

NAVIVA works quietly in the background —
supporting your independence while ensuring
help is available when it matters.

All NAVIVA data is securely stored in Canada.









NAVIVA works quietly in the background — supporting your independence while ensuring help is available when it matters.

All NAVIVA data is securely stored in Canada.

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